Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and password (stored in encrypted form).
• Profile Information: Optional information you may provide such as profile picture, timezone, and display preferences.
• Trading Data: All trade entries, journal notes, playbooks, tags, and analytics data you input into the platform.
• Payment Information: When you subscribe to a paid plan, payment processing is handled by our third-party payment processor (Stripe). We do not store your full credit card details.
• Support Requests: Information you provide when submitting support tickets or feedback.

1.2 Information Collected Automatically

• Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent on the platform.
• Device Information: Browser type, operating system, device type, and screen resolution.
• Log Data: IP address, access times, and referring URLs for security and analytics purposes.
• Cookies: Small data files stored on your device to maintain your session and preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Our Service: To operate, maintain, and deliver the features and functionality of TopPlaybook.
• Account Management: To create and manage your account, authenticate your identity, and provide customer support.
• Analytics & Improvements: To understand how users interact with our platform and improve our services.
• Communication: To send you important updates about your account, service changes, and security alerts.
• Billing: To process payments and manage your subscription.
• Security: To detect, prevent, and address fraud, abuse, and security issues.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• Service Providers: We use trusted third-party services for payment processing (Stripe), hosting infrastructure, and analytics. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• With Your Consent: We may share information when you explicitly authorize us to do so.

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption.
• Access Controls: Strict access controls limit who can access your data within our organization.
• Secure Infrastructure: Our servers are hosted in secure data centers with physical and network security measures.
• Regular Audits: We conduct regular security assessments and vulnerability testing.
• Password Security: Passwords are hashed using bcrypt and never stored in plain text.

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. Specifically:

• Account Data: Retained until you delete your account.
• Trading Data: Retained until you delete individual records or your entire account.
• Usage Logs: Retained for up to 90 days for security and analytics purposes.
• Backup Data: Retained for up to 30 days after deletion for disaster recovery purposes.

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Required for the platform to function (authentication, session management).
• Preference Cookies: Remember your settings and preferences (theme, timezone).
• Analytics Cookies: Help us understand how you use our platform to improve our services.

You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Export: Export your trading data in a portable format (CSV).
• Restriction: Request restriction of processing in certain circumstances.
• Objection: Object to processing based on legitimate interests.

To exercise these rights, please use the settings in your account dashboard or submit a support ticket.

8. International Data Transfers

Your data may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.

9. Children's Privacy

TopPlaybook is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

10. Third-Party Services

Our platform integrates with the following third-party services:

• Stripe: Payment processing. Stripe Privacy Policy
• Google OAuth: Optional sign-in authentication. Google Privacy Policy

These services have their own privacy policies, and we encourage you to review them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our platform or sending you an email. The "Last updated" date at the top indicates when this policy was last revised.

Your continued use of TopPlaybook after changes become effective constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support ticket system in your account dashboard, or reach out to us on Discord.